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Customer Service – finished


One down, one to go ,-)

I wrote about that holiday city tour company. Supposedly, after leaving a voicemail in their US office, their Paris office and writing another email, only then the person in charge was informed. Who then, of course, reimbursed me the tour and a 2nd one as well…..almost as if he got scared.

Why do we need to take drastic measures to ensure good customer service?

cb consulting – enhancing performance from within

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This entry was posted on January 12, 2008, 09:56 and is filed under customer service. You can follow any responses to this entry through RSS 2.0. Both comments and pings are currently closed.

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