http://www.volkerballueder.com/twitters-future-and-customer-service/ Life of a family man in digital marketing. London. Fri, 03 Feb 2012 09:32:34 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.volkerballueder.com/twitters-future-and-customer-service/comment-page-1/#comment-283 BT (British Telecom) – customer service | Volker's Blurb Fri, 19 Jun 2009 08:07:27 +0000 http://www.volkerballueder.com/?p=1190#comment-283 [...] keep getting into the habit of writing about customer service. Particularly in relationship with [...] [...] keep getting into the habit of writing about customer service. Particularly in relationship with [...]

]]> http://www.volkerballueder.com/twitters-future-and-customer-service/comment-page-1/#comment-280 Volker Tue, 16 Jun 2009 08:04:07 +0000 http://www.volkerballueder.com/?p=1190#comment-280 Thanks. I will write about another story later this week. Thanks. I will write about another story later this week.

]]> http://www.volkerballueder.com/twitters-future-and-customer-service/comment-page-1/#comment-278 Mitch Tue, 16 Jun 2009 05:54:56 +0000 http://www.volkerballueder.com/?p=1190#comment-278 Very nicely written, Volker. When I was having problems last year with Panda, I wrote about it on Twitter and within minute someone from the company contacted me about. We couldn't fix the issue, unfortunately, but customer service wise, it was a brilliant move. Very nicely written, Volker. When I was having problems last year with Panda, I wrote about it on Twitter and within minute someone from the company contacted me about. We couldn’t fix the issue, unfortunately, but customer service wise, it was a brilliant move.

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