Category: Customer Service

Posts related to customer service.

Ocado @ocadouk

I was sold to Ocado. The ex investment bankers that gave up their job to improve the world. Right…. It says on their website: “We believe that you should be able to enjoy first-class service without having to pay more for your shopping. […] the same outstanding quality, range of

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business ideas – local services

Hello, Instead of me moaning about the customer service of companies, I thought I come up with a few lines of great customer service or better business ideas to be implemented at some local services. Our local pizza delivery service for instance. For the past 5 years I have been

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Can Vodafone win me back last minute?

I am sitting here and just do NOT understand. You must by now got the message of what I think of Vodafone. I hate Vodafone’s customer service. I direct messaged with the director of customer service on Twitter until he unfollowed me, and emailed with his team and finally got

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Vodafone Customer Service

I wrote about my “unhappiness” with Vodafone before. However, this time it is different. When I found out that my new work does not supply me with a blackberry, I decided to get one myself. I was thinking about it anyway and went to Vodafone as my contract is about

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BT (British Telecom) – customer service

I keep getting into the habit of writing about customer service. Particularly in relationship with Twitter. Also, I have a love-hate relationship with BT (British Telecom). About 2 1/2 years ago when we moved into a new flat they drove me nuts. It took me a week to convince their

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