Sunday Column (76)

This weeks flew past with many many meetings. All good though and we are making progress. I now have to be careful what I write here, as my boss has discovered the blog and seems to have added it to his RSS feed πŸ™‚ Just teasing πŸ˜‰ I like my boss!

Luckily this week was less eventful than last week. However, we made preparations of handling Colin easier, without my wife lifting him. Quite a few adjustments, including a very cute duvet and duvet cover of the hungry caterpillar. Colin has had his ups and downs this week, and I managed to spend about an hour in the morning with him. His teeth still seem to bother him, but overall he is jolly good.

Another few things I wanted to mention. I tried out another Tai Chi class which I believe goes beyond what I am willing and ready to invest in regards to time and practise. But never say never. I will have to give up my Tai Chi class in Beckenham due to time restraints from my work. It is just not feasible to make it home by 7:30 pm, particularly on a Thursday. Currently, I think I go back to the practical class, e.g. pushing hands, on Tuesdays across the road from my work.

Then I was impressed with some customer service this week. One was with Blackberry Help via Twitter. After I installed the latest software update which had some problems, they talked me through todos on twitter to restore the old settings. Very helpful. The other one was BT Business. Our broadband seemed to drop every now and then in the office, so they first investigated via Twitter, called and seemed to have sorted the problem.

I remember a few years ago when I was at university, e.g. almost 10 years ago, and the first blogs came up. I mentioned to a few people that “companies should have a customer service real time response on their website” – here we go. Twitter makes it possible and if I had thought through my idea, I could sit on a full bank account now. What will the future hold….????

To be honest these are the key developments at the moment. I am recovering from a (mild) man-flu, and have a very busy week ahead. The weekend therefore was quite relaxing. We want to do some improvements on the house, and my wife finally agreed to a TV in the bedroom. More out of necessity as she needs to rest more. Ach well, should be a problem for me having a telly in the bedroom πŸ˜‰

Have a good week.
Volker