Tag: leadership

Ballueder Thinks (9) – Marathon Day

Thanks for stopping by.

At time of reading, if you read this when it is published, I am running around Hassocks, my local village. I committed to fundraise for the RNIB and run the London Marathon. Today is the day, and as you might have your first or second coffee, sitting in the warmth and reading the paper and my blog, I am out there clocking the miles.

RNIB

26.2 miles or 42.2 km.
The training has been intense. Falls, scared knees, early weekend mornings, and almost being hit by cars or motor bikes. And it is getting colder, wetter, windier, and it is dark.
I decided to not do an ultra marathon for now, and the main reason is time. Training for anything takes away a lot of weekend family time, even if you start running at 6 am and you are back by 9sih. You feel knackered afterwards. Half marathons seem to be a good distance, with not being too tired and doing them in about 2 hours. I also want to run more with the local people too, maybe I find someone else who is crazy enough to train for something bigger.

Anyway, I have done it, or hopefully have done it, and thank you for your support. I guess you read on my Instagram feed whether I succeeded.

Please acknowledge my efforts by donating to the RNIB via my page. I am thanking you for it.

Did you know 93% of blind and partially sighted people can see something? And that there are over 200 eye conditions?

Let me fill you into other things that are going on in my life:

At the time I started writing this post, I am a bit down. When I say down, I mean ‘too much going on’, ‘overwhelmed’. I spend the morning sorting things out for one company, admin, processes, operations etc. I enjoy that kind of work, and knew I had a longer lunch break. A lovely sunny day, lunch with the wife in our favourite spot, nap on the beach. Then another longer session for another company, doing similar things….until the early evening hours.

Life isn’t too bad you think, and despite a longer lunch break I still clocked 7 hours of work. Early starts, late finish, longer breaks. The beauty of working for yourself, and having clients that don’t care when you work, as long as the results come in. And they do I might say.

I shouldn’t and I am not complaining, I got work, and I got enough atm. That is great, and I also announced a new partnership recently and will do more work in the consulting space in the near future. But, it is a lot of work whilst juggling family, being home all the time, and of course promoting yourself and running a marathon. People often forget the impact all those things have on your life. Hence, I always suggest to the people I work with to take a step back, reflect and take stock. Reevaluate what you are doing, and how and why you are doing it.

I love making my own decisions, not being bound by company politics, but I do miss the office banter, the connection to a company. Yet over time, that all comes regardless. As a freelancer, however, you can decide how you work, and which projects you prioritise. That depends on pay, urgency of course, commit and family. Flexibility I suppose is key, but also being organised and determined. And I am certainly that.

On a Tim Ferris podcast the other day, someone said that he teaches his children to understand that there is nothing on the other side of fear. Having said that, I got myself a T-Shirt saying, everything is on the other side of fear. It’s probably the same saying from a different angle. You cannot go wrong by conquering fear and going for something. You cannot loose, fear should not hold you back, you have everything to play for. I guess that’s what it is. And, on a recent podcast I recorded, the ladies I interviewed suggested that lockdown made us go back to our roots, and we created life, rather than reacted and tried to thrive too much. The episode goes live in a couple of weeks, so make sure you listen in. We cover resilience and stress management, from various angles and opinions. Definitely worth your time.

My mission over the next 6 months is to work more on personal development projects, or move more into strategy consulting. I just had a few opportunities come past me, for both objectives.. People often ask if I don’t know what I want, and I say I do. I am really good in coaching and enjoy strategy, but also working with people in sales, which is a combination of both: strategy and coaching. Anyway, the future will be interesting, no doubt. Combining those two areas as much as I can is the ideal case scenario. Let’s see….

On the coaching side of things, I want to deliver more workshops on resilience, and meditation, mindfulness and stress management. There are so many ways you can utilise your skills and teach people how to become better. And that’s my mission and vision in life, despite my love for digital marketing. And, having said that, 😂 – I do love the data area I am just working in, and the companies I work for. The future is bright, let’s not fear it!

Now, to finish off, let’s talk about my marathon training. I never felt more ready for the big run today. My fall a couple of weeks ago is almost completely healed. I was shocked when it happened, afraid I couldn’t run the marathon, crying. I am ok with crying, out of shock, pain or whatever. Despite, I finished the run I was on, and almost got run over by a car, not being with it, being shocked a bit I suppose. Your mind changes, the body mind connecting is so key, and observing it, and understanding it, then counteracting it, is key. To resilience, stress management, and in my case survival. It’s a dangerous world out there. This is also why I need a break first before I embark on my next adventure.

When I signed up with the RNIB to run the London marathon for them this year, I didn’t know if it was going ahead. I knew it might not but I was determined to run it anyway. Now I run the virtual one, and another one next year or year after. Finally, running the London marathon. I cannot wait. I am in top shape, good form. I enjoy the long distance runs, endurance rather than speed. That’s me. Building up resilience to pain, to niggles, and being in the zone to survive and zoning out. Literally. Who knows why I enjoy that. But I always have done. I used to run 2 hours at University in Aberdeen, slow but for two hours, and I loved it, down the beach. No one measured distances then, or had a smart watch, but I reckon I did a few half marathons then too. In the end it doesn’t matter as long as you enjoy yourself.

A few other things happened since I last wrote and I want to mention it, mainly to get help and input on alternative solutions. Evernote got a new update which totally wrecked my confidence in the app and my productivity system. When you cannot trust your trusted system, there is a problem. I am disappointed to see that an app releases such a buggy update and cannot fix things within a couple of weeks. I tried notion but I am not 100% sure that’s the best replacement. If anyone has suggestions, please let me know. One solution could be of course to have notion as one app for projects, and Evernote as an archive. Any ideas are welcome.

Then there was a water leak, just the day before the rain started, and the sun disappeared 🙂 A day without water. Not a big deal you think, yet for me it put things into perspective. I looked up a few stats and a huge amount of people (up to 35% I believe) are without toilet/sanitisation. And we complain if we cannot run the water tap or the dishwasher or washing machine for a day. I could go off on a rant about the privileges we have in the 1st world. Or so called 1st world, seeing what’s going on with Covid and Brexit in this country, you sometimes wonder. Trying to ignore politics has been a difficult task for me.

Watch this video explaining privilege which recently popped up in my newsfeed again:

Just by having a good education, being white and male, you seem to have a head start in life. You seem to be ‘privileged’ not by who you are and what you do, but because of the background you are from. I had a private healthcare appointment too, and this normally goes against my belief. Not that I don’t approve of private healthcare but it puts you in a position to be able to jump the queue. I always had that as a child and only recently went back to private healthcare in the UK. To see a specialist in the NHS for the problem I had would have been 40+ weeks. That’s almost a year. I appreciate Covid isn’t helping, but we cannot go on like this.

I personally believe that this country needs to change. Fundamentally change. Even the world. You cannot have people in power because of their background and education, a birth right. And those of us who are a minority, for whatever reason, are not accepted in society or left out. Just recently I had a longer discussion with an Indian born friend about that, who has lived in the UK, and has been a British citizen for over 20 years. He experienced discrimination. It’s a name, an origin or the colour of your skin. And this is so wrong. I cannot say this often enough, and hope that this will change – globally!

Enough about politics. You get me started on a topic you don’t want me to rant on.

As you finish this post, I am coming closer to the finish line too. Thanks again for your support, for this race, for the RNIB but also for my life, my career, my family.

Whoever you are who is reading this has a connection to me, and if you feel that it is strong enough, reach out and let me know. I love to connect, network, chat, be friends, share a pint, virtually or real.

And please, if you have a fiver to spare, please please donate to the RNIB. Thank you.

Have a wonderful rest weekend and weeks ahead. If you are interested in receiving a short newsletter on a monthly basis, please subscribe to it here. I share updates and great article on leadership and personal development.

Ballueder Thinks (8) – September 2020

Sorry, I haven’t written for a while. To be honest, writing for me is to get things off my chest, process things. With my marathon training I get a lot of thinking done whilst running. 3.5 hours this weekend. So there is less to process in writing, unless your life is super complex. I keep thinking (literally) that running long distance, or do any kind of form of exercise, it is a bit like therapy. It is very much recommended to exercise for a good mental health and work life balance after all.

But I feel lucky, my life isn’t too complex to be honest. I recently took on more work and should have enough work to see me through to the end of the year. Hopefully beyond. From there, I want to grow my practise for coaching and personal development more. I am working on concepts for change management, organisational change management and productivity seminars and workshops around holistic approaches to better yourself and your company. It’s no secret that this is what I am really passionate about, and I see a window of opportunity to make this a main profession through 2021. We shall see.

Whilst this of course sounds complex, personally I find it less complex than my life has been. With the kids being back at school, I get more productive, and manage to get more done in less time. We are returning to a new normal, with a new outlook in and on life. The endless discussion whether we return to an office or not. I mentioned it in my video update this week, I am not working for any company that has an office, but I am open to go to London (or elsewhere) to meet prospects or clients. The flexible approach works in my opinion.

This also means that demand for office space is decimated, demand for sandwich places too, and transport is less busy, which also means less revenue for train companies. All of that will result in changes how we live and travel. How? I am not too sure yet myself, but the first impact has been seen with the travel industry on its knees. I am curious how the future pans out. I am positive, always the optimist, that humans will survive and find a way to succeed. It will also be tough, no question about that.

Newsletter

If you haven’t signed up to my newsletter yet, please do so. I am writing there too, yet less content of my own but sharing content around ‘leadership’ and ‘personal development’. The feedback from my first newsletter has been overwhelmingly positive, and I thank all subscribers for the confidence and support. You can sign up and find the latest issues here.

Having said that, my consulting experience in the digital sector is still very rewarding. I love technology. I just do. I am still getting excited by data in the programmatic and media buying world. And, how this will all change over the next couple of years. I also learned to say ‘no’ to assignments, despite having the time, as the roles weren’t suited for me. As always, I am learning a lot and making huge progress. I like that.

On the note of learning, my interview for my 2nd podcast of season 4, which goes live at the end of September, covers the topic of learning as part of a discussion around ‘body-mind-connection’. It triggered me to look more into the different philosophies of learning and perception of the world, and how we can define things differently depending on our point of view. I also ordered a few books on neuroscience, as I want to study more of the scientific background that leads to high performance achievement in leadership, as I start signing up more leaders to help them get unstuck, and enhancing their emotional intelligence.

With the marathon training it is a bit like coaching someone to build resilience. Whether that is through mindfulness or being able to work on the stimulus-response gap. If you don’t know what that means, you should join one of my seminars or courses on mindfulness and resilience. But what I teach helps you to get unstuck, to see the world from a different view, and to look at things differently. Abandoning the autopilot (that’s about 80% of your doing) and live in the moment, being in the moment. All that for free (the meditation is, not my coaching 😉 ). I will launch more around this programme in the forthcoming weeks, once the marathon is out of the way. Feel free to reach out for a complimentary coaching session in the meantime.

On the topic of marathon. I never felt more fit and more ready to go for the big race. It’s only my second one, but having done a few longer runs, a half marathon in under 2 hours (first time since 2016), and generally I am feeling up for it. It helps me to look at the event in a very positive way. I am ready to take on the challenge, and I trained hard to get here. So please please support me by donating to the RNIB for whom I am doing that.

RNIB

I will run this marathon and then another one next year or year after. Given my current mindset I might just go for an ultra early next year too, but that won’t be decided until after the marathon, as the alternative is around some weight training and shedding some weight instead. We shall see, as always never a dull moment in the Ballueder world, and new goals to be achieved. Whatever I do, the more money I can raise for the RNIB, the better. They are a great charity and helped so many people!

That’s all for this time. I titled the post September as I fear this becomes more of a monthly blog post, in line with a 3-weekly podcast and monthly newsletter. That’s how I remove ‘complexity’. As you would have noticed, I love creating content, sharing things that add value and help you to #bebetter and improve your life. That’s my mission in life, to help others, and to help you live a better life.

We are only here once, aren’t we. Let’s make the most of it, and live life to the fullest, responsibly and holistically, in unison with our values and purpose.

Love and Kindness from my little corner of the world.
Volker

Ballueder Thinks (1) – Covid19 Column

Hello.

The regular reader knows that for over 10 years I have been writing a Sunday Column. I kind of replaced it with my podcast, now with some videos on Linkedin. But that’s just not the same.

Let’s face it, I do love writing. No question about that. In my strength coaching profile, ‘writing’ was a number one skill. I am not sure if that is due to my academic background, or due to my intellect. And I am not saying that in any arrogant fashion, but I love thinking about the world, and making connections of how things work.

Just this weekend, I listened to a model called ‘disruption mapping’. Any input that clarifies thinking, any model that helps you to simplify trends is great. More about the mapping soon on my podcast in season 4.

Anyhow, after a few weeks pause of writing about my life, I am back on it. I am not promising a regular column. But if there are a lot of things going on in my head, I kind of need to get them out. And I like processing things that are on my mind through writing. Yet, whilst I write a daily gratitude journal for myself, I want to share my thoughts with you in form of a column.

What I am thinking at the moment? Black lives matter. I am actually speechless that in 2020 people are still thinking that there would be any superiority of one race over another. Whether that is white over black, or one belief over another. This is just something totally incomprehensible for me. Again, earlier this weekend I wrote an article about mindfulness and how it might not fit with a ‘male stereotypical picture’ – again it is totally wrong to think about those stigmas. But, of course, we grew up with that. It reminded me of the movie ‘Philadelphia’ where the ‘white collar, old grey haired lawyers’ sit in the sauna cracking jokes about gay people. This used to be acceptable, but in my opinion is now out of fashion. At least in circles I socialise. So let’s hope that this will once and for all put this inequality to rest, and no more lives will be lost. I am disgusted.

I am also thinking of Covid19. For me, having the Aufbruchstimmung, or in English the Spirit of Optimism, I think it is over. We should get back to work, even if it is 99% remote, and that we need to move on, make decisions and get back to work. Maybe I think it is too easy to do. But what stops us from doing so? Some industries, hospitality for instance, will have difficulties, but some other industries should easily be able to work remotely and do business in a remote fashion, powered by Zoom. Btw Zoom, their share price jumped 90% on going public, good on them. But yes, let’s move on.

And what about my job. Oh….there is a lot I can tell you about. There is this fear of a recession and then Brexit and all. But again, we must think positive, stay fearless and move onwards. It is about making decisions and moving forward. I am in the process of launching something new, adding a new contract to my portfolio and continue with coaching and mindfulness trainings. So I am keeping busy. I will of course share some more news in the weeks to come. But I am very excited. With every fear and downturn, there is an opportunity! To my knowledge, this is what crisis means in Chinese.

I couldn’t give up. Falling down 7 times, standing up 8 times. Let me into a secret. As soon as the tattoo shops will open, I am on there to get this tattooed. Silly? Mid-Life crisis? Maybe. Whatever you fancy, just go for it.
Earlier this year I had some transformational therapy to rid myself of some limitations and limiting belief. I couldn’t recommend this more. I have tried a few over the years, this one was great. There is nothing like experimenting with different forms of therapies. Yes, I have to say that my best therapy is meditation, which I practise daily. Without meditation, and without the love of certain people, I don’t think I would have achieved what I have achieved. Life takes turns, my industry has been full of redundancies and change, but I have mastered it. Without mental health issues. But, looking back, and as explored in a recent podcast, I think I have been sailing very closely to the wind. I sometimes think that my meditation is like a sail that helped me to stay on this side of the storm. Hence, I am so passionate to teach people about it.

And then the lockdown. We are all struggling. Juggling home schooling, family, jobs, progression in jobs, interviews, zoom calls, and the earlier evenings which leave more time for drinks. I have been keeping fit, with 3 half marathons so far during lockdown. I do my weight exercises and added more to the regime, hoping to rid myself of the Covid-Stone. A term I coined for the additional weight I have put on. It’s just too easy to snack all day long. With the return of school runs, I am getting more walking time in again, which is good of course. And, personally, I think it’s a good thing that school returned.

Fingers crossed we are out of the worse and Covid19 will disappear, just burn off over the summer. That’s what I am hoping for. And will we learn anything?

What have we forgotten over the past few weeks?

Brexit.
Whilst the topic is slowly coming back to us in the press, let’s keep a close eye on it. I am still not a friend, but we have to live with it I suppose. A friend of mine posted something awful about the background and intention of the Tories behind Brexit, which I a) don’t want to repeat and b) hope it isn’t true. If it was, I would think this country is going down big time. Let’s hope this isn’t the case. We handled Covid19 very badly from a political and preparedness point of view, so if we handle Brexit the same, this is going to be really bad!

Dom Cummings.
Is he still the Chief Advisor to our PM? This is so bad. Sorry, I am speechless to think that he gets away with it. Not having a backbone to step down and admitting that he f* up. That’s what I don’t get with leaders. I learned early in my life to owe up to mistakes and apologise and trying to make it right. It’s a fundamental lesson I teach my children. For me this says it all about our government, prime minister and political situation. I am actually becoming a big fan of Kerr Starmer, the Labour and opposition leader. There is hope! There is always hope.

And what about ocean pollution?
Will we think about recycling still when Covid19 is over? And how to clean our oceans? Or is that all forgotten? Will we, post Covid19, go back to normal and just pollute our planet, take unnecessary flights, treat others with disrespect and carry on? I hope not. There is always hope.

Over the weeks and months to come I want to pick up more regular writing again. I would enjoy hearing from you what you think. I’d like to hear what your opinion is, so feel free to reach out to me by whatever means works for you.

I enjoy writing.
I want to share.
I want to get you to think.

Thanks, and please stay safe,
Volke

What is your agenda 2020? How can Coaching help you?

For those of us that have been around for a while, you might remember the EU member states agreeing on the agenda 2020, looking at principles, priorities and approaches for their youth policy strategy. Now, with the year coming to an end, you should think about what your agenda is for 2020, and how coaching might benefit your strategy.

Agenda 2020

I have been involved in personal development since the early naughties, gaining a Master Practitioner in NLP in 2003 and subsequently dismissing EQ (Emotional Intelligence) as a fad in 2004 during my MBA thesis. I thought both approaches were common sense, being aware of yourself, striving for being better and having a growth mindset. Always giving your best and defining your goals, reviewing them and making plans. This, as I know now, looking back at 15 years working in a corporate career and with technology start ups, isn’t the case. People don’t apply common sense, not every manager is emotional aware, and yes, I have seen printers and fax machines being thrown through the office. It is time to understand what the workplace really needs!

Hence, after coaching teams, executives and advising businesses and boards on strategic positioning and outcomes for over 10 years, I now want to dedicate 100% of my time doing just that. That’s my agenda 2020. Being there to help leaders to achieve more, increase the ROI by developing executives in their career, leadership qualities and helping them to improve the output of their teams.

With the rise of mental health awareness, we are more mindful and aware of both emotions and our mental state. Therefore ‘Emotional Awareness’ starts with you. Whilst you might never be able to 100% control yourself, there are ways to do so most of the time. It all starts with self awareness and spreads out to awareness of others, teams, managers and subordinates. You will soon find that EQ gives you a choice of how to react to situations and how to approach the next steps in your life – whether that is your career or your personal goals.

In the last few years, the term mindfulness comes up more often. Originated somewhere amongst Buddhist meditation, Emotional Intelligence and Yoga, the principles of mindfulness help in the workplace. Science proves that the use of meditation changes your brain in a way that you are more logical thinking, make better decisions and have less of an emotional response. In my opinion, the theories of EQ and Mindfulness are merging to something I like to call the ‘New Mindfulness’.

We are living in times where there is information overload. We don’t get to spend enough time with our families, the work-life or life-life balance is missing, and we are out of sync with ourselves. On the back of that we see an increase in mental health problems, and stress related illnesses. However, there is a cure: new mindfulness can combat all that and more, making you better at deciding what to think.

I recently published my already best selling book Principles for Success, which amongst the principles list mindfulness and EQ. This is based on my podcast, where I interview high performers, CEO and executive coaches, leadership experts, and successful people about what they do differently and how they became successful. My compulsory question is ‘how do you define success’, and the answers are very subjective. But this is the same if I asked you, how your agenda 2020 is looking like?

What is on your agenda for next year? What are your plans, goals and objectives? Which actions are you taking to achieve those? Who holds you accountable for it?

In order to implement mindfulness in organisations, to drive EQ adoption and change the culture in your company, we need to talk about coaching. From the top down, executive coaching, team coaching and goal as well as value alignment. This is not a quick fix but a fundamental company change. And if you prefer, call it leadership skill training, or strategic board advisory, as that is where it starts. But it is worth it. Change Management. The benefits of engagement from your teams are well worth the time and effort you put in.

I often get asked why or if coaching helps. And you can do the google search yourself, but the general consensus is what I see with my clients. The outside in perspective, being able to be a sounding board, and listening deep into what is going on under the surface. A coach asks the right questions and distils the information needed to bring on change. A coach challenges you, and makes you do the work, holding you accountable for your goals, strategy and objectives. We are here to support you on your way, having those difficult discussions that result in you performing better, whether that is at work or at home, your life.

How about gaining back the work-life balance and getting your career back on track? Increasing your self esteem, and gain the confidence that propels you towards your goals. Identify your strengths, so you can play towards them. Build a team that compliments each other, so you can delegate more, and trust them more too. We are here to maximise your potential and bring your team to the next level.

If you are interested in finding out more or would like a no obligation chat, please contact me on volker@ballueder.com

All the best for 2020 and beyond!

About Principles for Success (2)

Today I wanted to share a few more chapters of my book Principles for Success.

Thanks for the overwhelming feedback and ‘likes’ on social media so far. Please continue to share the book and buy it of course :-).

I have had, and many of those I interviewed, mentors all my life. From early in school to business. They help you to achieve your success, and similar to coaches, give you an external opinion. They are trusted advisors.

Having mentors and guidance in building a business, helps you to be more successful. Learn from those who have done it before you. Learn from other people’s mistakes. Good coaches know of NLP (Neuro-Linguistic-Programming), allowing for modelling behaviour. This can really accelerate things.

But also learn from your team, be good in delegating, a good team player and trust in your team and people. Be a compassionate and empathetic leader, someone with a high EQ (Emotional Intelligence). Trust is such an important topic.

One want to trust the leadership to get the business where it needs to be. Or, as Jim Rohn says, and I mentioned this in most episodes, surround yourself with the right people, as you are only as good as the 5 people you surround yourself the most with.

Who are your 5??

Enjoy season 3 of the podcast which is live in your podcast outlet now, or feel free to get yourself a copy of the book to find out more, what success means.

Thursday Flash (46)

Flash…

This week you can find out 20 Ways to Build Empathy – something to improve your EQ?

Also, why strong leaders attract the best talent, and why leadership is important. It is about choosing your boss as much as your next role when looking for a new job. Definitely worth reading.

And last but not least, some hot tips and tricks around working from home (wfh).

If you liked this week, don’t forget to share it!

Have a good one,
Volker

Thursday Flash (39)

Flash…

A good read on #EQ and whether it is important when hiring for a start up or hiring in general. I actually wrote about that on LinkedIn earlier last month: EQ vs. IQ.

And if you deal a lot with negative people, find a great guide on simple ways to handle negative people!

Seven Ways to say NO when it is easier to say yes – reminds me of a book on my parent’s shelf: Don’t say Yes if you want to say No.

Enjoy,
Volker

Inspirational Thought: Walk the Talk

I challenge you to join the ranks of those people who live what they teach, who walk their talk. ~ Tony Robbins

Those who lead rather than manage, are the ones that lead by example.

Walk your talk and become a leader!

Only those who believe in what they are saying will lead by example. Only those are the ones in whose shoes you would want to walk for a mile!

Do what you preach.

Best wishes,
Volker

Inspirational Thought: Progress & Decisions

You cannot make progress without making decisions. ~ Jim Rohn

Whether as a manager or employee or CEO one has to make decisions. Even as a private person. From my point of view there isn’t a point of mulling too many decisions over. One needs to get on with it.

Some decisions, no matter how many information you collect, won’t become easier. You might as well make the decision now and get on with it. Let’s base it on your best knowledge and experience and go for it. You will the the progress happening.

I am sure if you made a decision based on the best of your abilities, then no one will rip off your head if things go wrong. Depends on the scale of course 🙂

Some decisions just don’t get better over time.

Get on with it, grab the bull by its horns and make your day. And maybe someone else’s.

Have a good one, lead by example!

Volker

3 A’s to energise yourself and others

Dan Rockwell, on his blog Leadershipfreak, wrote about the 3 A’s that energise yourself and others. Here is a summary.

The main aim is to understand how to energize others.

Abandonment – you need to have an unreserved dedication to the mission and vision of your organisation. A buzz and feel for the passion to get the job done needs to be felt by everyone around you.

Affirmation – you should make positive statements at least 4 times more than negative statements. Be positive. Use positive language. You’re always dealing with problems. You’re always thinking about ways to improve your team’s performance.

Addition – you should decide to add rather than subtract from others. Find ways to lift others higher than you. Offer staff a career, a path to success. Challenge someone to step out of their comfort zone. Let them feel the pressure and then add comfort to them by expressing confidence in their abilities.

I like how Dan puts the alphabet into context and finds ways to come up with inspiring quotes, comments and ideas to improve leadership and management.

Thanks for this inspiration.